Len Stevens
Title: Executive Director of Sparks Chamber of Commerce
Profession: Business/Management
I provide services to businesses to help them grow through education, general information, networking and by involving the community.
EDUCATION | California State University, Sacramento: Major in Physical Education, Minor in History and English
HOW TO GET STARTED | You need to have empathy, be a people person, and you have to understand what small business people in particular are going through. You really have to be out and about in the community and find out where different resources are. That's very important because you are a connector. You connect people looking for certain help. You have to be really involved in the education process in your community. Education improves the quality of life and provides people who are going to be in the work force, a future. You have to be a promoter of the educational process
MUST HAVE TRAITS | Patience (most important thing; when people come to you, their problem is the most important thing in their mind; they want it to be solved; you have to be truly concerned about helping them solve that problem) Organization (there are so many things you have to juggle) Good manager Financial skills (small budget, need to be frugal)
beginnings
how I got started | I got started sort of by accident. I retired from being a college basketball coach after twenty years and moved back to Northern Nevada (original home). I found out after two months that my personality would not allow me to be a retired person. I wasn't suited for that. People in the community alerted me that this position was available and thought it would be a good fit for me. The people who interviewed me agreed so I was hired.

inspiration
why this job?| I lived here before and I have always loved this community. I knew that when I retired I would come back here to live. I love the people in this community so this was a way to be involved in a community endeavor where I could help people and be involved in the development of what happens here. This position turned out to be a great fit for me.

love
why I love this job!| (1) Interacting with people - it's something I am able to do every single day. This is not a job where I have to sit behind a desk. I am able to be out and about. This job allows me a great deal of diversity, and the opportunity to meet people from all walks of life and every day I learn something new. (2) I love seeing success stories; people who start out in business, work very hard and become successful business people. I get to play a role in that by providing opportunities through education or development to help them grow their business. (3) Growing our chamber - seeing it grow from 550 members to 1600. I'm glad to have taken part in the first merger with the Hispanic Chamber, the first known merger of this kind on the west coast. To be able to bring two bodies of people together and create a diverse chamber has been a great experience.

work
my typical day| I start by answering 60-100 emails; a lot of them asking for advice, help and direction on where they can go to find certain agencies or entities to help them grow their business. The next part of my day is being involved in the community. I'm involved in three other boards in addition to the chamber. That gives me a sense of what's going on in the community. There are also a number of committees and meetings that I attend daily. The final and most important part of my day is interaction with our membership to better serve them, frequently at a number of events and programs. This is definitely a full time job. When you grow as a chamber, there are a lot of services you have to provide. You also have to remember why you grew and provide the same services you did when you were a small chamber.

challenges
what they are | They change from day to day. During these economic times, the biggest challenge is to find ways to help people stay in business and find resources for them. We have to be more involved in communities and know the various agencies out there to provide that as a resource. We also have to be a mirror of our community. We have a very diverse community and the challenge upon us every day is to be diverse in our chamber and do the things that serve our whole community. We have a large population of Hispanic business owners. Integrating the whole workforce and business community is one of the challenges we face every day.

upside
all about growth | The demand for this kind of career is relative to how business people see their chamber of commerce. If you are an effective chamber and providing what your membership wants, then there is a demand to be really proficient and informative in many different areas. However if you're a chamber that simply collects dues and puts on a couple mixers and luncheons, the demand isn't nearly as great. It is also relative to the individual. The chamber director has the direct responsibility to decide what kind of chamber he (or she) is going to have. Finally, it is dependent upon the membership. If they're really active, they will provide the direction that's desired for the success of the chamber.

More Info