beginnings
how I got started | My father and his business partner started
the company in 1976. My wife Carmen and I bought the business in 1978. I
was 38 years old and had been managing social services programs, which
was the perfect preparation for this position. In social services, I had
to identify the needs of clients and develop programs to address those
needs in a holistic way, and our business operates in the same manner.
We identify the needs of customers and develop products and services to
best meet those needs.
inspiration
why this job?| Our commitment to meeting the requirements of each
customer, whether the customer is a truck driver who needs protective
equipment for his or her truck, or an industry giant like Boeing.
love
why I love this job!| I love our company because it allows us to
grow as a community of co-workers, customers and vendors. I find it
tremendously fulfilling to help our staff grow in ways that have gone
beyond their initial expectations. I enjoy dealing with individuals from
the wide variety of backgrounds and cultures that are represented in
our company. And I enjoy meeting the needs of our customers: recently we
received the Gold Boeing Performance Excellence Reward* and the
Regional Small Business of the Year Award. Equally meaningful is the
positive feedback we receive from our customers.
work
my typical day| From 7-9AM I work from home, then head to the
office, where I work on payment approvals, reports, and meet with staff.
I eat lunch at the office with staff members and generally have more
meetings in the afternoon. Communication is a big priority here. I write
articles for industry publications and read through the vast amount of
information I need to keep up with, go out for supper with my wife, and
often work until midnight or later.
challenges
what they are | Making sure we're all on the same page. We
continually try to uphold our values and encourage everyone's
cooperation to make sure that happens. If we fall short, we take any
corrective action we need to take. It can be a challenge to remember
everyone is coming from a different background, and to integrate new
employees into our corporate culture.
upside
all about growth | It's huge: the big question for our industry
is, how will the industry be able to address the amount of need that
exists for fabric products. This type of manufacturing- creating
high-quality crafted products that can't be manufactured using robots or
unskilled workers- has the potential for growth.
More Info
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