beginnings
how I got started | As the oldest of seven kids, I've been
babysitting since I was 8 (and singing opera since I was 11.) I've had
more than 2,500 jobs as a babysitter. In college, though, I was an
English and music major. I didn't know what I was going to do with my
life. One day not long before my graduation in 2000, I was looking out
the window of my dorm room at Boston College, and I saw a woman who was
nine months pregnant posting flyers for a babysitter. I instantly had a
vision of the whole company in my mind. I ran out and posted the flyers
for her, then hurried back to my room and checked online for the domain
name, SitterCity. It was available. I sat down and wrote my first
business plan.
Initially, investors were not interested. I approached a
group of investors who laughed me out of the room and bluntly told me,
"We don't fund babysitting clubs." But I built a skeletal site, printed
20,000 flyers and got my first 600 sitters. (All our sitters have
background checks, provide references, and go through the interview
process.) On September 1, 2001, I launched SitterCity. I just put it out
there and it exploded. Within the next few weeks, we were featured in
the Boston Herald. By 2005 SitterCity was nationwide. We received
incredible attention from the press. I became the IVillage babysitting
expert, and the babysitting expert for the Today Show. It was a concept
whose time had come, like online dating. In 2006 we launched a corporate
program, so companies could connect their employees with a sitter. Now
our clients include MasterCard, Monster.com and Avon.
inspiration
why this job?| It took a babysitter to see the need for this
business. Six years after investors laughed me out of the room, I was
receiving an award at the White House! As I said, I literally am Mary
Poppins - there's nobody more qualified to run this company than myself.
And, I literally wrote the book, Love at First Sit! It's what I do and
who I am. For an entrepreneur, a choice will present itself and you have
to choice of whether or not to take up the banner and run.
love
why I love this job!| It allows me to be everything I am - to
use all my skills: for example, I've sung The Hills are Alive to Matt
Lauer on the Today Show! Also, I have a very exciting life. And I love
knowing that I can walk down the street and know there are people I've
helped by connecting those who need work with people who need
caregivers. I love that I can give back this way.
work
my typical day| I come in and generally clean out my e-mail first
thing in the morning. I have meetings with the various division teams.
Also, I'm on the road a lot, speaking, doing interviews and meeting
strategic people.
challenges
what they are | With the current economy, it's a challenge to
keep everyone's morale up. We are fortunate in that we are growing. It's
also a challenge to stay ahead of the industry. While we respect our
competitors, we work hard to be the best, fastest and most innovative
online caregiver service out there.
upside
all about growth | We're growing. The industry has just gotten started, and there's much left to do. The growth potential is phenomenal.
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