beginnings
how I got started | When I was at U.C.L.A. I wasn't sure of what I
wanted to do when I graduated. Then the retailer's recruitment team
came on campus and I was impressed by their professionalism. I had
worked retail during the summers in college and discovered I was a good
leader and comfortable in that role. So, I decided to pursue a manager
position at this retailer. I got the job and began working for them
right after college. I felt immediately that this big box retailer and I
were a good fit for each other.
inspiration
why this job?| I wanted to be a manager and, from the very
beginning, this job let me do what I was hired to do. As a starting
manager I was given the responsibility of managing 50 people from day
one. I like my job at this big box retailer because I get to see the
instant results of my decisions. For example, if I tell an employee to
put a certain product on display, I can walk by that display an hour
later and see if products have sold. If not, I can make adjustments.
love
why I love this job!| I actually love being on my feet! Sitting
in front of a computer all day long is not for me. I love that at the
store I can make a difference in people's lives. I get to know the
people I work with and I really like them. They come from so many
different backgrounds and are in different phases of life. I get to be a
part of helping them through various situations and developing
leadership skills.
work
my typical day| At 8:00 a.m. I begin my morning by sipping a cup
of coffee as I walk the sales floor and greet my employees. Then I do a
formal walk around the store with my opening managers as they tell me
the plans for the day and what they want to accomplish. At that time I
give them my suggestions or my priorities and deadlines that I need met
for the day. Then I get out of the way and let them work! I go into the
office to read emails as well as run a planning meeting or conduct
leadership statuses to help employees become better leaders. Once
appointments are completed, I go back on the sales floor to check on the
progress of the tasks I've assigned. I generally leave work each day by
6:00 p.m.
challenges
what they are | There is a fair amount of stress in this position
and each day is fast-paced. There is often more work than there are
hours in the day! With retail there is no clear start or finish with the
job as a whole so you need to recognize and remind yourself, at times,
of what you've accomplished.
upside
all about growth | There are a lot of opportunities for growth in
retail. You could transition into the buying, marketing or finance
departments, for example. The skills you learn at the store can be used
in other venues. Knowing how to manage and motivate a team is
transferable to any industry.
More Info
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