beginnings
how I got started | I started off with a film and television
degree, went out to Hollywood and started working as a producer's
associate and script reader in development. I did that for 3 years and
slowly realized that this was probably something for the kids of wealthy
people (that is, not profitable for the first few years). So I didn't
see myself doing it that way. I wanted to incorporate storytelling into
business. I went into PR and marketing and started by landing a position
for the interactive media division of Phillips. From there I went on to
work for two big PR agencies where I had the opportunity to be involved
in a series of strategic campaigns for some Fortune 500 companies and
prominent mid-size businesses. I realized I was good at it and started
creating, managing and ultimately directing high-level campaigns. I have
now been doing it for 15 years.
inspiration
why this job?| The only thing I felt that I've always been good
at and that I've been interested in is storytelling; how to communicate
stories, concepts, and messages to an audience. I realized that the part
of business that did this was the public relations or the
communications department, and that therefore this was the place for me.
love
why I love this job!| (1) I love that it's all based on an
understanding of storytelling, presentation and how to deal with an
audience, and that's true whether we're talking about business to
consumer or business to business audiences. (2) The emphasis on business
fundamentals. You have to understand business fundamentals to
understand your client's business and you have to know how to execute on
the business fundamenals to properly direct the client's communication
campaigns. (3) That it's always different. I get to see different sides
of life and meet different people. The people you meet in PR/marketing
are among the most talented, smart and interesting people. I always get
to work on different products and campaigns.
work
my typical day| My day is very business like. I keep regular
hours and a timesheet for myself that tracks what I do in three
different areas. I start tracking my time at 7am and usually wrap up at
6-7pm. Based on business fundamentals, I divide the timesheet into:
make, market, manage. Examples of "make" tasks would include writing
press releases for marketing campaigns, researching a client author's
books, creating marketing one-sheets and other types of production.
Examples of "market" would include any type of outreach such as
contacting radio, television, newspapers and magazines to promote a
client after you've manufactured the campaign or scheduling a media
tour. Examples of "manage" would include anything in the administrative
process, business accounting, filing taxes, and healthcare. I generally
do the "make and market" tasks early in the day and "manage" tasks after
2pm.
challenges
what they are | Ultimately, in any field of marketing, you are
going to costumers and you're supposed to answer the questions and solve
the problems on their mind. At the end of the line, that's your
audience is the customer of the product. Ideally, you begin with what is
in the customer's mind. What is the problem? And where are you and your
product positioned in the customer's mind? The challenge is when your
bosses and your clients don't think like that. They're just thinking of
marketing objectives, revenues, and sales targets that they came up with
at their meetings. The challenge is to see the big picture and to be
able to explain it properly to the different levels of your team.
Marketing campaigns often go astray when they turn to selling what was
dreamed up in meetings as opposed to selling what is asked for by the
customer, what is wanted, what is needed, and what is clamored for by
the audience. In my experience, that's the #1 biggest and most common
challenge. And it's why good, smart, strategic work is so wonderful to
see, because it provides a valuable service to people.
upside
all about growth | I chose this career partly because I wanted to
work in an area with no growth ceiling; a job with the prospect of
continued growth. For young people, it's really great because there's
so much opportunity. For older people (fifties and sixties) it gets
difficult. Unless you're running the business by then you usually leave
or take your experience to other divisions of companies and industries.
This business is like a pyramid- there are lots of opportunities at the
bottom but as you go further up the pyramid there is less and less room.
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