Denise Matherly
Title: Hospice Volunteer Coordinator
Profession: Medical and Health
I'm a hospice Volunteer Coordinator. I recruit, train, supervise, assign, give ongoing education and support to volunteers who sit with terminally ill and dying patients. Volunteers visit and assist socially isolated patients who may not have loved ones to be with them during a difficult time at the end of life. I also recruit administrative, alternative therapies, art & craft volunteers as well. I have about 40-50 wonderful volunteers!
EDUCATION | High school grad, some collage, Activities Director Cert. Reiki Master Cert. 12 years of Hospice experience, 20 years of Health Care experience.
HOW TO GET STARTED | Volunteer at a Hospice, read "Final Gifts" by Maggie Callanan & Patricia Kelley and "The Needs of the Dying: A Guide for Bringing Hope, Comfort, and Love to Life's Final Chapter" by David Kessler
MUST HAVE TRAITS | Creative, Self motivated, Critical thinker, Compassionate, Multi-tasker, Mature Attitude About Death and Dying Issues.
beginnings
how I got started | I was working on a dual diagnosis detox hospital unit as a Nursing Mental Health Worker, when one of my co-workers asked if I would like to help him open a hospice "facility". I had no idea what a hospice was. Boy was I in for a huge surprise. But it turned out to be right up my alley in terms of what my passions in life are.

inspiration
why this job?| There are several inspirations. I was a funeral directors assistant in my early 20s. Then, in my late 20s I was on my death bed from a heart problem, which made me want to work in the medical field. I am a natural born caregiver. I love working with people, especially people who are in need of a compassionate caring word or hand during difficult times.

love
why I love this job!| why I love this job!| Working with amazing and wonderful volunteers, from every walk of life and every background, who give of themselves freely and are compassionate like I am. Secondly, working with the patients and their loved ones is very fulfilling. They usually are very grateful for the help and assistance. And lastly, the freedom to be very creative with the volunteer programs. I have created programs such as but not limited to: No One Dies Alone for patients who don't have family or friends to be with them at their time of death, Therapy dog volunteers, Crochet lap blankets, Art and Crafts for patients holidays & birthdays etc, Alternative therapy volunteers such as Reiki, Massage, Aroma therapy, Music therapy, Art therapy, Life story recordings & Visitor volunteers who visit isolated patients in their own homes or convalescent homes...Just to name a few.

work
my typical day| A typical day| There's no such thing as "typical" but some examples of things I do during my day include: documenting volunteer visits to patients, coordinate, manage and run volunteer orientations, solve problems as they come up, check to find out if a patient has died, notify the volunteer and do bereavement counseling as necessary, write ads to recruit volunteers. Its part desk job, part visiting patients and their loved ones on supervisory visits with volunteers. Every day is different.

challenges
what they are | Sometimes it is a challenge getting enough volunteers to fill all the different requests and having enough volunteer "hours" to cover the 5% cost saving analysis. Another challenge is having enough volunteers to cover all the many different cities and languages that we serve.

upside
all about growth | It's a fulfilling job with lots of potential for growth, expansion and personal development, and I get to do it while doing the things that I’m passionate about, like spirituality, teaching, creating, meeting and working with new people all the time.

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